Customer Service

819 titles from eBooks.com

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Ebook Format

DRM

Microsoft CRM For Dummies
Wiley (2004)
US$27.99

The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship...

Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers

Naked Conversations

How Blogs are Changing the Way Businesses Talk with Customers

Wiley (2006)
US$21.99

From the creator of the number one business blog comes a powerful exploration of how, and why,...

Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors

Creating Competitive Advantage

Give Customers a Reason to Choose You Over Your Competitors

The Crown Publishing Group (2006)
US$15.77

Why should I do business with you… and not your competitor? Whether you are a retailer,...

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

The Customer Rules

The 39 Essential Rules for Delivering Sensational Service

The Crown Publishing Group (2013)
US$16.98

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving...

Designing the Best Call Center for Your Business
CRC Press (2005)
US$49.95

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a...

Top Gun Prospecting for Financial Professionals
Dearborn Trade Publishing (2003)
US$30.00

Prospecting, the process of contacting the right people with the idea of converting them to...

Customer Service in Tourism and Hospitality
Goodfellow Publishers Ltd (2012)
US$55.00

Provides the 'whys' and 'hows'of customer service. Easy to read, very current, and full of...

Stategies for Hypergrowth: Strategy 03.05
Wiley (2001)
US$11.69

Fast track route to mastering and managing rapid growth Covers the key drivers of hypergrowth,...

Sales Therapy: Effective Selling for the Small Business Owner

Sales Therapy

Effective Selling for the Small Business Owner

Wiley (2007)
US$24.50

If you work in a small business, you have to know how to sell. Full stop. But selling as most people...

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

Selling Luxury

Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

Robin Lent, Genevieve Tour and 1 more...
Wiley (2009)
US$26.50

Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a...