Praise for The Invisible Employee
"A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction."
"There is magic in this book. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story."
—Stephen C. Lundinbestselling coauthor of Fish!
"Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without."
—Michael R. LoseyPresident, World Federation of Personnel Management Associations
"The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests."
—John L. CutterCEO and President, Friendly's Ice Cream Corporation
"The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Gostick and Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels."
—Jim Kouzescoauthor of The Leadership Challenge
Wiley; December 2009
- ISBN: 9780470575703
- Edition: 2
- Read online, or download in secure PDF or secure EPUB format
- Title: The Invisible Employee
- Author: Adrian Gostick; Chester Elton
About The Author
New York Times bestselling author Adrian Gostick is vice president of the O.C. Tanner company's training and publishing practice. He has been featured on NBC's Today show, and in the New York Times, the Economist, Newsweek and the Wall Street Journal. Read his blog at adriangostick.com.
Chester Elton is a global expert in workplace trends and senior vice president of O.C. Tanner, the world's leading employee recognition firm. A popular speaker and a consultant to Fortune 100 firms, he has appeared on 60 Minutes, CNN, CNBC, and ABC. Read his blog at chesterelton.com.
Learn more about growing a Carrot Culture at carrots.com