Politicians and Public Services

Implementing Change in a Clash of Cultures

K. Jenkins,

Politicians and Public Services: Implementing Change in a Clash of Cultures

About the eBook

The continued failure to provide public services both to agreed standards and electorate expectations is one of the major problems of modern government. Drawing on the experience of government in the UK and beyond, this book will consider the ways in which public institutions have tried to adapt to meet new demands. The author argues that there is a common inability to connect ideas and decisions between politicians and those responsible for managing public sector organisations, and discusses in detail the initiatives launched in the UK to establish a new approach to management, particularly 'Next Steps' and 'Executive Agencies'. By analysing public sector management in a number of countries since the 1980s reforms, this valuable book will both examine past problems and suggest future improvements to the ways in which public services should be managed, including the development of relations between politicians and officials and ways to improve decision taking and management for government.
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