Consumer Logistics thoughtfully assesses the challenges posed to businesses as the Internet of Things, 3D printing and other yet-to-come technologies start to connect humans and physical objects in forms that will further transform lifestyles. Through a review of the evolutionary journey of logistics management, this book argues that the fourth wave of global logistics is fast giving way to the fifth wave of consumer logistics, which will see consumers adapt to the seamless offline-online purchasing experience brought by Omnichannel Retailing. By considering how logistics and digital technologies will interact to redefine consumer logistics, Peter J. Rimmer and Booi Hon Kam argue that this outcome is likely to reflect the character of the sixth great logistics wave: personal logistics.
Thought-provoking, and contemporary in topic, this book will be of great value to business people interested in future trends, logistics professionals and operators, as well as academics and students worldwide working on logistics, supply chains and digital transformations.
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