Managing the Challenges in Human Service Organizations

A Casebook

Michael J. Austin,

Managing the Challenges in Human Service Organizations: A Casebook
 
 
Managing the Challenges in Human Service Organizations: A Casebook

Key Features
  • Simulates administrative dilemmas through cases that offer different aspects of agency administration and replicate aspects of actual practice
  • Levels the learning field for students entering graduate human service management programs with different managerial experiences
  • Orients students to the challenges of management by helping them develop mental models linked to the values of client-centered administration
  • Helps students develop a beginning sense of competence and understanding of managerial work while refining their analytic skills
  • Offers the opportunity for repeated learning opportunities using different analytical frameworks
  • Supplements fieldwork by providing more time to reflect and consider a broader array of alternatives than is found in most field experiences
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