Crisis Management (2nd ed.)

Leading in the New Strategy Landscape

by William Rick Crandall, John A. Parnell, John E. (Edward) Spillan

Subject categories
ISBNs
  • 9781412991681
  • 9781452256245
  • 9781483315461
Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.

  • SAGE Publications; February 2013
  • ISBN: 9781452256245
  • Edition: 2
  • Read online, or download in secure PDF or secure ePub format
  • Title: Crisis Management
  • Author: William Rick Crandall; John A. Parnell; John E. (Edward) Spillan
  • Imprint: SAGE Publications, Inc
Subject categories
ISBNs
  • 9781412991681
  • 9781452256245
  • 9781483315461

In The Press

“Excellent! That's why I have selected it as my text. The incorporation of strategy emphasizes the importance of crisis planning. It covers most of what I have traditionally emphasized in my courses. I particularly like its structure, breaking the process into stages and internal and external landscape. The text also covers the entire process of crisis management from sources and early warning to recovery...It covers the sequential unfolding of crises and as such, matches the way I teach and consult on CM. Very nicely done!”

Subject categories
ISBNs
  • 9781412991681
  • 9781452256245
  • 9781483315461