IT Experience in India

Bridging the Digital Divide

Kenneth Keniston,

IT Experience in India: Bridging the Digital Divide
Recent decades have seen an unprecedented growth in information and communication technologies (ICTs), ushering in what is commonly referred to as the `Information Age`. This book explores whether modern ICTs can deliver on their promises of democracy and prosperity for the people of developing nations who comprise 80 per cent of the world’s population. In order to do this, this volume uses lessons from the Indian experience—a country where information technology (IT) has made giant leaps, but which suffers from what has been described as multiple `digital divides`.

The contributors explore four such closely interrelated divides. The first is internal—between the digitally empowered rich and the poor. The second is a linguistic-cultural gap between English and other languages and between `Anglo-Saxon culture` and other world cultures. The next gap is underscored by disparities in access to information technology and between rich and poor nations. Finally, there is the phenomenon of the `digerati`. This is an affluent elite possessing the appropriate skills and means to take advantage of the ICTs.

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