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The Design of Everyday Things: Revised and Expanded Edition

The Design of Everyday Things

Revised and Expanded Edition

Basic Books (2013)
US$11.99

The ultimate guide to human-centered design Even the smartest among us can feel inept as we...

Affluenza: How Overconsumption Is Killing Us--and How to Fight Back

Affluenza (3rd ed.)

How Overconsumption Is Killing Us--and How to Fight Back

John de Graaf, David Wann and 1 more...
Berrett-Koehler Publishers (2014)
US$22.95

NEW EDITION, REVISED AND UPDATED affluenza, n. a painful, contagious, socially transmitted...

Alibaba's World: How a Remarkable Chinese Company is Changing the Face of Global Business

Alibaba's World

How a Remarkable Chinese Company is Changing the Face of Global Business

St. Martin's Press (2015)
US$7.99

A former VP at Alibaba Group, and creator of a documentary about its origins, offers an inside...

Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness

A Path to Profits, Passion, and Purpose

Grand Central Publishing (2010)
US$11.99

#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER Pay brand-new employees $2,000 to quit ...

The Big Book of Customer Service Training Games
McGraw-Hill Education (1998)
US$23.40

Help your employees to excel in dealing with the public with this stimulating, fun-filled collection...

Advanced Customer Analytics: Targeting, Valuing, Segmenting and Loyalty Techniques

Advanced Customer Analytics

Targeting, Valuing, Segmenting and Loyalty Techniques

Kogan Page (2016)
US$34.95

Resolve data-heavy retail marketing questions through key analytic steps, with expert guidance...

The Economics of Franchising
Cambridge University Press (2005)
US$30.50

This 2005 book describes in much detail both how and why franchising works.

Affiliate Millions: Make a Fortune using Search Marketing on Google and Beyond

Affiliate Millions

Make a Fortune using Search Marketing on Google and Beyond

Wiley (2007)
US$21.99

Affiliate Millions For more than a decade, the Internet has allowed people to make substantial...

The Wal-Mart Effect: How the World's Most Powerful Company Really Works--and HowIt's Transforming the  American Economy

The Wal-Mart Effect

How the World's Most Powerful Company Really Works--and HowIt's Transforming the American Economy

Penguin Publishing Group (2006)
US$14.99

Wal-Mart isn't just the world's biggest company, it is probably the world's most written-about. But...

Sam Walton: Made In America

Sam Walton

Made In America

Random House Publishing Group (2012)
US$8.99

Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton,...