Business Communication

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Building a StoryBrand: Clarify Your Message So Customers Will Listen

Building a StoryBrand

Clarify Your Message So Customers Will Listen

US$9.99

Learn how to dramatically improve how you connect with customers and grow your business by building...

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
US$18.00

The New York Times and Washington Post bestseller that changed the way millions communicate “[...

Fierce Conversations (Revised and Updated): Achieving Success at Work and in Life One Conversation at a Time

Fierce Conversations (Revised and Updated)

Achieving Success at Work and in Life One Conversation at a Time

US$11.99

Fully revised and updated—the national bestselling communication skills guide that will help you...

Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness

A Path to Profits, Passion, and Purpose

US$11.99

#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER Pay brand-new employees $2,000 to quit ...

Performance Appraisals and Phrases For Dummies
Wiley (2009)
US$14.99

The tools you need to enrich the performance-appraisal experience as you streamline the process ...

The Plain English Approach to Business Writing
US$12.59

Entertaining and down-to-earth, The Plain English Approach to Business Writing shows busy...

Never Split the Difference: Negotiating As If Your Life Depended On It

Never Split the Difference

Negotiating As If Your Life Depended On It

HarperCollins (2016)
US$19.99

A former international hostage negotiator for the FBI offers a new, field-tested approach to...

slide:ology: The Art and Science of Creating Great Presentations

slide:ology

The Art and Science of Creating Great Presentations

US$27.99

No matter where you are on the organizational ladder, the odds are high that you've delivered a...

3000 Power Words and Phrases for Effective Performance Reviews: Ready-to-Use Language for Successful Employee Evaluations

3000 Power Words and Phrases for Effective Performance Reviews

Ready-to-Use Language for Successful Employee Evaluations

A comprehensive yet accessible handbook for writing and conducting meaningful, effective performance...

The Discussion Book: 50 Great Ways to Get People Talking

The Discussion Book

50 Great Ways to Get People Talking

Wiley (2015)
US$22.46

Build teams, make better decisions, energize groups, and think out of the box Do you need a...