The Leading eBooks Store Online

4,034,055 members ⚫ 1,328,001 ebooks

New to eBooks.com?

Learn more
Browse our categories
  • Bestsellers - This Week
  • Foreign Language Study
  • Pets
  • Bestsellers - Last 6 months
  • Games
  • Philosophy
  • Archaeology
  • Gardening
  • Photography
  • Architecture
  • Graphic Books
  • Poetry
  • Art
  • Health & Fitness
  • Political Science
  • Biography & Autobiography
  • History
  • Psychology & Psychiatry
  • Body Mind & Spirit
  • House & Home
  • Reference
  • Business & Economics
  • Humor
  • Religion
  • Children's & Young Adult Fiction
  • Juvenile Nonfiction
  • Romance
  • Computers
  • Language Arts & Disciplines
  • Science
  • Crafts & Hobbies
  • Law
  • Science Fiction
  • Current Events
  • Literary Collections
  • Self-Help
  • Drama
  • Literary Criticism
  • Sex
  • Education
  • Literary Fiction
  • Social Science
  • The Environment
  • Mathematics
  • Sports & Recreation
  • Family & Relationships
  • Media
  • Study Aids
  • Fantasy
  • Medical
  • Technology
  • Fiction
  • Music
  • Transportation
  • Folklore & Mythology
  • Nature
  • Travel
  • Food and Wine
  • Performing Arts
  • True Crime
  • Foreign Language Books

Most popular at the top

  • 25 Sales Strategies and Activitiesby Peter Garber

    HRD Press 2006; US$ 99.95

    25 Sales Strategies and Activities. By Peter Garber. Is your sales team stuck in a rut? Would you like to get them fired up about bringing in new customers and selling more?. 25 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies. The... more...

  • 15 Reproducible Assessments for Reinforcing Business Ethics and Valuesby Peter Garber

    HRD Press 2005; US$ 99.95

    This collection of reproducible assessment instruments will: Stimulate participant's thinking and awareness about themselves and others; Provide objective feedback about behavior and performance; Serve as a basis for discussion and learning, as well as for personal and organizational development The twenty assessments in this collection are divided... more...

  • 20 Reproducible Assessment Instrumentsby Phillip R. Harris

    HRD Press 1995; US$ 99.95

    Areas covered include: the customer’s first impression; customer paradigms; listening to the customer; finding out who the customer really is; how rumors get started and spread; the importance of telephone greeting messages; dealing with telephone tag; telephone communications; understanding what the customer really wants; characteristics of successful... more...

  • 25 Reproducible Activities for Customer Service Excellenceby Peter Garber

    HRD Press 2005; US$ 99.95

    Training Objectives: Provide opportunities for individuals to try out new skills without cost to either the organization or the individual; Provide training in areas that can only be developed by practice; Obtain feedback from observers to aid personal development; Enable participants to test their skills in a variety of real-life situations; Enable... more...

  • 25 Role Plays For Interview Trainingby Geof Cox; Chuck Dufault

    HRD Press 1996; US$ 95.00

    Find the legendary leader inside you! What is “legendary leadership”? It can be defined simply as leadership that is remembered. These 25 activities are designed to ensure you are remembered as a good – or even great – leader. The number of people in the group you lead or the size of your organization doesn’t matter. The book... more...

  • 25 Role Plays For To Teach Negotiationby Ira Asherman; Sandy Asherman

    HRD Press 2003; US$ 99.95

    This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive... more...

  • 50 Activities for Self Directed Teamsby Glenn M. Parker; Richard P. Jr. Kropp

    HRD Press 1995; US$ 149.95

    675 Ways to Develop Yourself and Your People. The perfect opportunity to reflect on yourself and where you’re headed. Strategies, ideas and activities for self-development and learning in the workplace. By Laurel Alexander. We all struggle as professionals to stay on top of our game. Here is a book with hundreds of practical ways to take control of... more...

  • 675 Ways to Develop Yourself and Your Peopleby Alexander Laurel

    HRD Press 2007; US$ 99.95

    Increase your understanding of facilitation and learn interventions and exercises you can use with others. This resource manual provides managers, trainers and consultants a format based on the core skills facilitators need to develop as well as the issues they will face at work. The Fast Facilitator shows the difference facilitation skills can make... more...

  • The Fast Facilitatorby Anthony Landale; Mica Douglas

    HRD Press 2008; US$ 99.95

    Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual – and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...

  • Compendium of Icebreakers, Volume 2by Lois Hart

    HRD Press 2007; US$ 99.95

    How you begin and end a training course is vital and shouldn’t be left to chance. This manual introduces easy-to-use “openings” and “closings” that can increase the cohesiveness of your group, create a relaxed atmosphere and enhance the learning experience—whether you are new to this type of exercise or not. The book contains... more...