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  • Ten Questions About Human Errorby Sidney Dekker

    CRC Press 2004; US$ 96.95

    Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted... more...

  • Patient Safetyby Sidney Dekker

    CRC Press 2016; US$ 42.95

    Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and underdeveloped. Written from a scientific, human factors... more...

  • Second Victimby Sidney Dekker

    CRC Press 2013; US$ 36.95

    How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that... more...

  • Safety Differentlyby Sidney Dekker

    CRC Press 2014; US$ 41.95

    The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have... more...

  • Just Cultureby Sidney Dekker

    CRC Press 2016; US$ 34.95

    Building on the success of the 2007 original, Dekker revises, enhances and expands his view of just culture for this second edition, additionally tackling the key issue of how justice is created inside organizations. The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First... more...

  • Drift into Failureby Sidney Dekker

    CRC Press 2016; US$ 34.95

    What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts,... more...

  • The Field Guide to Understanding Human Errorby Sidney Dekker

    CRC Press 2017; US$ 34.95

    When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you... more...

  • The End of Heavenby Sidney Dekker

    Taylor and Francis 2017; US$ 44.95

    In this unique book, Sidney Dekker tackles a largely unexplored dilemma. Our scientific age has equipped us ever better to explain why things go wrong. But this increasing sophistication actually makes it harder to explain why we suffer. Accidents and disasters have become technical problems without inherent purpose. When told of a disaster, we easily... more...

  • Behind Human Errorby David D. Woods; Sidney Dekker; Richard Cook; Leila Johannesen; Nadine Sarter

    CRC Press 2017; US$ 39.95

    Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or... more...

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