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  • That's So Annoyingby Cynthia W Lett

    Skyhorse Publishing 2009; US$ 14.99

    Here are hundreds and hundreds of real people's most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior. What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton?... more...

  • Modern Civilityby Cynthia W Lett

    Skyhorse Publishing 2014; US$ 12.99

    Here are hundreds and hundreds of real people’s most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior. What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why... more...

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