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Business Communication

Most popular at the top

  • Fierce Conversations (Revised and Updated)by Susan Scott

    Penguin Publishing Group 2004; US$ 16.00

    Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work... more...

  • The Fifth Disciplineby Peter M. Senge

    The Crown Publishing Group 2010; US$ 28.00

    Completely Updated and Revised This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline , is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition.... more...

  • Never Split the Differenceby Chris Voss; Tahl Raz

    HarperCollins 2016; US$ 8.44

    A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including... more...

  • Made to Stickby Chip Heath; Dan Heath

    Random House Publishing Group 2007; US$ 27.00

    NEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to improve your idea’s chances—essential reading in the “fake news” era. BONUS: This edition contains an excerpt from Chip Heath and Dan Heath's  Switch .   Mark Twain once observed, “A lie can get halfway around the world before the truth can... more...

  • The Everything Grant Writing Bookby Nancy Burke; Judy Tremore

    F+W Media 2008; US$ 15.95 US$ 14.36

    If you're a fundraiser, you know that raising money is the key to every nonprofit's success. But the competition for funds can be fierce and the obstacles many. The Everything Grant Writing Book, 2nd Edition gives you the insider information you need to get past the gatekeepers, beat out the competition, and obtain those much-needed funds. This completely... more...

  • Bargaining for Advantageby G. Richard Shell

    Penguin Publishing Group 2006; US$ 17.99

    The tools you need to negotiate effectively in every part of your life As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. His systematic, step-by-step... more...

  • Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Editionby Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler; David Maxfield

    McGraw-Hill Education 2013; US$ 21.00

    Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the... more...

  • Walking the Talkby Carolyn Taylor

    Random House 2015; US$ 28.19

    A new, fully revised edition . The culture of an organisation can mean the difference between success and failure. Leaders cast long shadows, and if you want to change the culture you have to walk the talk. This book shows you how. Walking the Talk covers everything from measuring corporate culture to changing people's behaviour (including your... more...

  • The Leader's Guide to Storytellingby Stephen Denning

    Wiley 2010; US$ 24.95 US$ 21.99

    In his best-selling book, Squirrel Inc ., former World Bank executive and master storyteller Stephen Denning used a tale to show why storytelling is a critical skill for leaders. Now, in this hands-on guide, Denning explains how you can learn to tell the right story at the right time. Whoever you are in the organization CEO, middle management,... more...

  • Organizational Changeby Laurie Lewis

    Wiley 2011; US$ 54.95 US$ 49.45

    Organizational Change  integrates major empirical, theoretical and conceptual approaches to implementing communication in organizational settings.  Laurie Lewis ties together the disparate literatures in management, education, organizational sociology, and communication to explore how the practices and processes of communication work in real-world... more...