Customer Service

807 titles from eBooks.com
Fish!: A Remarkable Way to Boost Morale and Improve Results

Fish!

A Remarkable Way to Boost Morale and Improve Results

US$11.99

Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and...

Customer Centricity: Focus on the Right Customers for Strategic Advantage

Customer Centricity

Focus on the Right Customers for Strategic Advantage

US$14.99

A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about...

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

Customer Experience 3.0

High-Profit Strategies in the Age of Techno Service

AMACOM (2014)
US$12.99

Customer Experience 3.0 provides firsthand guidance on what works and what doesn't in the area of...

Green Giants: How Smart Companies Turn Sustainability into Billion-Dollar Businesses

Green Giants

How Smart Companies Turn Sustainability into Billion-Dollar Businesses

AMACOM (2015)
US$14.99

Who says that a business must choose between acting sustainably and being extremely profitable? Some...

The Challenger Sale: Taking Control of the Customer Conversation

The Challenger Sale

Taking Control of the Customer Conversation

US$14.99

What's the secret to sales success? If you're like most business leaders, you'd say it's...

Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness

A Path to Profits, Passion, and Purpose

US$11.99

#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER Pay brand-new employees $2,000 to quit ...

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

How to Become a Rainmaker

The Rules for Getting and Keeping Customers and Clients

US$11.99

Now Updated and with New Success Tips! Rainmakers are not born. They are made. And Jeffrey Fox's...

The Trusted Advisor
Free Press (2001)
US$12.99

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us...

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Effortless Experience

Conquering the New Battleground for Customer Loyalty

Matthew Dixon, Nick Toman and 1 more...
US$14.99

Everyone knows that the best way to create customer loyalty is with service so good, so over...

The Big Book of Customer Service Training Games
US$26.00

Help your employees to excel in dealing with the public with this stimulating, fun-filled collection...