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Total Quality Management

Most popular at the top

  • Quality Management in a Lean Health Care Environmentby Melissa Mannon; Daniel Collins

    Business Expert Press 2015; US$ 29.95

    Quality in a lean health care setting has one ultimate goal-to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care an... more...

  • Leading and Managing Leanby Gene Fliedner

    Business Expert Press 2015; US$ 29.95

    Lean is a comprehensive, integral system consisting of four interdependent elements: leadership, culture, team, and practices and tools. This book examines these elements following a systematic, hierarchical orientation and explains their relevance for guiding lean initiatives. It begins with the identification and establishment of strategic goals,... more...

  • Applied Regression and Modelingby Amar Sahay

    Business Expert Press 2016; US$ 29.95

    The book is divided into three parts – (1) prerequisite to regression analysis followed by a discussion on simple regression, (2) multiple regression analysis with applications, and (3) regression and modeling including the second order models, nonlinear regression, and interaction models in regressions. All these sections provide examples with complete... more...

  • Lean Six Sigma That Worksby Bill CARREIRA; Bill TRUDELL

    AMACOM 2006; US$ 21.95

    If lean manufacturing moves your products through processes faster, and Six Sigma improves their quality, just imagine what combining these two powerful disciplines will do for you! Lean Six Sigma That Works provides the key to transforming your results in any manufacturing environment, giving you detailed, practical processes that let you leave the... more...

  • Total Quality Management and Operational Excellenceby John S. Oakland

    Taylor and Francis 2014; US$ 88.00

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru... more...

  • The Power of Business Process Improvementby Susan Page

    AMACOM 2015; US$ 37.95

    Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don’t need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. more...

  • ISO 9001:2015by Steve Watkins

    IT Governance Ltd 2016; US$ 14.95

    With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability.  ISO 9001:2015 – A Pocket Guide  provides a useful introduction to ISO 9001 and the principles of quality management. more...

  • Turn Waste into Wealthby Mark C. DeLuzio; Jeffrey J. Fox

    Maven House 2016; US$ 11.99

    Cash is lying around everywhere in companies. It's in warehouses and on shelves, hiding in plain sight as inventory. It litters administrative offices, disguised as incorrect invoices, late billings, sloppy requests from salespeople. It sits in company lobbies waiting for sales calls to start. All that cash is retrievable - available for re-investment.... more...

  • ISO 9001:2015 for Small Businessesby Ray Tricker

    Taylor and Francis 2016; US$ 59.95

    Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth... more...

  • The Best Practiceby Charles C. Kenney

    PublicAffairs 2008; US$ 24.00

    In the late 1990s, treatment-related deaths or complications” were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of quality improvement” used at Toyota and NASA, and to apply them to the practice of medicine. This book... more...