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Reference

Most popular at the top

  • Leading the Customer Experienceby Sarah Cook

    Taylor and Francis 2016; US$ 44.95

    Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisation’s strategic aims and goals centre on the delivery of excellent service. Loyal customers not only keep buying from a company but also recommend the business to others. It is clear that managers and leaders throughout an... more...

  • The Language of Technical Communicationby Ray Gallon

    XML Press 2016; US$ 19.95

    The Language of Technical Communication has a dual objective: to define the terms that form the core of technical communication as it is practiced today, while predicting where the field will go in the future. The choice of terms defined in this book followed two overarching principles: include all aspects of the discipline of technical communication,... more...

  • Mastering Redmineby Andriy Lesyuk

    Packt Publishing 2016; US$ 39.99

    An expert's guide to open source project management with Redmine About This Book: Learn Redmine through the basic topics to the mastering ones; Customize Redmine without breaking upgrade compatibility; Become an expert of Redmine after having read this comprehensive guide with tips, tricks and best practices. Who This Book Is For. This book is... more...

  • The Real Business of Web Designby John Waters

    Allworth Press 2004; US$ 19.95

    Written by a veteran Web designer, The Real Business of Web Design goes beyond the usual philosophy of simply creating a better customer experience online. Instead, it provides an array of visual design practices and tested business principles for clarifying and simplifying the Web development process and making a Website more customer friendly. Filled... more...

  • JIRA 7 Essentialsby Patrick Li

    Packt Publishing 2016; US$ 47.99

    Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues About This Book: Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk—one of the biggest new add-ons to JIRA; This book lays a strong foundation to work with... more...

  • Project Management with CompTIA Project+: On Track from Start to Finish, Fourth Editionby Joseph Phillips

    McGraw-Hill Education 2017; US$ 50.00

    Apply the latest project management techniques and prepare for CompTIA Project+ certification This fully updated self-study guide and professional resource shows how to successfully manage projects and prepare for the challenging CompTIA Project+ exam. Project Management with CompTIA Project+: On Track from Start to Finish, Fourth Edition , walks... more...

  • Take Control of iTunes 12: The FAQby Kirk McElhearn

    TidBITS 2017; US$ 15.00

    Using iTunes can be easy and fun! Using iTunes as a media hub is easy with time-tested advice from author Kirk McElhearn. Kirk, who also pens Macworld's "The iTunes Guy" column, wrote this book to answer your questions about the many details of working with audio and video in iTunes, with notable coverage of Apple Music and iCloud Music Library... more...

  • Model-Driven Software Engineering in Practiceby Marco Brambilla; Jordi Cabot; Manuel Wimmer; Luciano Baresi

    Morgan & Claypool Publishers 2017; US$ 54.99

    This book discusses how model-based approaches can improve the daily practice of software professionals. This is known as Model-Driven Software Engineering (MDSE) or, simply, Model-Driven Engineering (MDE). MDSE practices have proved to increase efficiency and effectiveness in software development, as demonstrated by various quantitative and qualitative... more...

  • Python in a Nutshellby Alex Martelli; Anna Ravenscroft; Steve Holden

    O'Reilly Media 2017; US$ 59.99

    Useful in many roles, from design and prototyping to testing, deployment, and maintenance, Python is consistently ranked among today’s most popular programming languages. The third edition of this practical book provides a quick reference to the language—including Python 3.5, 2.7, and highlights of 3.6—commonly used areas of its vast standard library,... more...

  • The Language of Localizationby Katherine Brown-Hoekstra

    XML Press 2017; US$ 19.95

    The Language of Localization defines 52 terms that every business professional should know, even professionals who do not specialize in localization. In a global market, every business person needs to understand the importance of localization and be able to speak intelligently with localization professionals. Each term was authored by an expert practitioner... more...