When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots , leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the...

This undergraduate textbook captures the dynamic nature of business ethics in the era of globalization.

Business Process Change , 3 rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process...

In its updated 2nd edition, this book details the complete business process lifecycle from modeling to process enactment and improvement, taking all stakeholders into account. Includes management architectures and such standards as WfMC, SOAP, WSDL and BPEL.

Ace the GMAT with the only official study guide from the creators of the exam With 25% brand new content, The Official Guide for the GMAT Review 2016 delivers more than 900 retired questions from the official GMAT exam, complete with answer explanations and a 100-question diagnostic exam to help focus your test preparation efforts. Also...

From the man the Wall Street Journal describes as a 'global change guru', more than one hundred of the trends that touch every aspect of our lives. Patrick Dixon looks at how the future will be F ast, U rban, T ribal, U niversal, R adical and E thical - a future of boom and bust and great economic change as the emerging...

Get up to date on the latest UK GAAP, with practical application guidance Interpretation and Application of UK GAAP is a comprehensive, practical guide to applying UK GAAP at all levels, for accounting periods commencing on or after January 1, 2015. This book examines all of the core principles for every business, from subsidiaries of major...

Entrepreneurship and the Creative Economy contains a range of theoretical and empirically based research contributions that collectively consider and debate the process, policy and practice of the creative economy. The 'creative economy' and the broad spectrum of creative industries that it encompasses, is increasingly important in the 21st...

This book is targeted at expert administrators or professionals who are new to Salesforce and want to learn the various features supported by the platform in a short space of time. The book can also be used by professionals preparing for Developer and Administrator certification exams from Salesforce.

As businesses increasingly stress the importance of cooperation and collaboration with suppliers and customers, relationship marketing is emerging as the `core' of all marketing activity. In recent years, there has been an explosive growth in business and academic interest in relationship marketing, yet no comprehensive book has been available to...