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Hospitality, Travel & Tourism

Most popular at the top

  • Concierge Confidentialby Michael Fazio; Michael Malice

    St. Martin's Press 2011; US$ 12.74

    New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class... more...

  • Corporate Rivalry and Market Powerby Andreas Papatheodorou

    I.B.Tauris 2006; US$ 14.95

    According to conventional wisdom the tourism industries are characterised by the existence of many small and medium enterprises with no strategic behaviour. In reality, however, a notable dualism has developed: in addition to these small and medium enterprises a powerful oligopoly of service providers and intermediaries has emerged, employing sophisticated... more...

  • Hotel Front Office Managementby James A. Bardi

    Wiley 2011; US$ 64.00 US$ 57.60

    Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation.... more...

  • Hotel Babylonby Imogen Edwards-Jones

    Transworld 2011; US$ 12.68

    'Something strange occurs to guests as soon as they check in. Even if in real life they are perfectly well-mannered, decent people with proper balanced relationships, as soon as they spin through the revolving hotel doors the normal rules of behaviour no longer seem to apply.' All of the following is true.Only the names have been changed to protect... more...

  • Climbing the Stairsby Margaret Powell

    Pan Macmillan 2011; US$ 10.99

    From the grand houses of Brighton to imposing London mansions, life as a kitchen maid could be exhausting and demoralising. It’s not just being at the beck and call of the people upstairs, when even the children of the family can treat you like dirt, but having to deal with temperamental cooks, starchy butlers and chauffeurs with a roving eye. Marriage... more...

  • Hope and Heartbreak in Torontoby Peter Robinson

    Dundurn 2012; US$ 7.99

    Being a Toronto Maple Leafs fan requires a leap of faith every year, girding against inevitable disappointment. Hope and Heartbreak in Toronto tells what that's like, how it got to be that way, and what the future holds for all who worship the Blue and White. more...

  • Medical Tourism: A Reference Handbookby Stephanie Watson; Kathy Stolley

    ABC-CLIO 2012; US$ 64.00

    Medical Tourism: A Reference Handbook provides an accessible overview of the state of medical tourism, written from a balanced, unbiased perspective. The authors provide relevant social context for this controversial topic, discussing the state of extremely limited research data on medical tourism; the ethical issues involved, such as traveling... more...

  • Tourism: A Community Approach (RLE Tourism)by Peter E Murphy

    Taylor and Francis 2013; US$ 54.95

    Written in 1989 when the modern tourist industry had reached a crucial stage in its development, when increased mobility and affluence had led to more extensive and extravagant travel, and competition within the industry had intensified, this book is comprehensive examination of tourism development. The author provides a new perspective for its evaluation,... more...

  • Key Concepts in Event Managementby Bernadette Quinn

    SAGE Publications 2013; US$ 35.00

    A comprehensive and illuminating account of event and festival management. Written with academic rigour yet highly accessible, Quinn is an astute judge of what students want and need to study in this field. more...

  • Nostalgia and Sportby Sean Gammon; Alan Fyall; Brian Garrod

    Goodfellow Publishers Ltd 2013; US$ 9.49

    This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning. more...