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Total Quality Management

Most popular at the top

  • Juran's Quality Handbook: The Complete Guide to Performance Excellence, Seventh Editionby Joseph A. Defeo

    McGraw-Hill Education 2016; US$ 175.00

    The cornerstone text onquality management and performance excellence – thoroughly revised to reflectthe latest challenges and developments The “body of knowledge” for the science ofquality management and performance excellence for more than half-a-century, Juran’s Quality Handbook has been completely updated to meetthe ever-changing... more...

  • ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standardby David Hoyle

    Taylor and Francis 2017; US$ 79.95

    Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ?ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The... more...

  • ISO 14001 and Beyondby Sheldon Christopher

    Taylor and Francis 2017; US$ 26.95

    On September 1st 1996, ISO 14001 was published, worldwide. Written over five years in consultation with international industrial experts, non-governmental organizations and regulators, this environmental management systems standard will help organizations manage their impacts on the environment, no matter what their size, nature or location. The implications... more...

  • Quality Engineering Handbookby Thomas Pyzdek; Paul A. Keller

    CRC Press 2003; US$ 231.00

    Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and... more...

  • Six Sigma Beyond the Factory Floorby Ron D. Snee; Roger Hoerl

    Pearson Education 2004; US$ 44.99

    Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here.   Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing... more...

  • ISO 9001: 2000 In Briefby Bruce Sherring-Lucas

    Taylor and Francis 2005; US$ 45.95

    A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements... more...

  • Service Design for Six Sigmaby Basem El-Haik; David M. Roy

    Wiley 2005; US$ 149.00 US$ 134.10

    A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. This book introduces Design for Six Sigma (DFSS), an easy-to-master, yet highly... more...

  • Six Sigma for Green Belts and Championsby Howard S. Gitlow; David M. Levine

    Pearson Education 2004; US$ 55.99

    "Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management... more...

  • ISO 9001:2000 Audit Proceduresby Ray Tricker

    Taylor and Francis 2006; US$ 65.95

    In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000... more...

  • Six Sigma Workbook For Dummiesby Craig Gygi; Bruce Williams; Terry Gustafson

    Wiley 2006; US$ 19.99 US$ 17.50

    Improve your efficiency -- and bring in big profits! Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the... more...