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Public services. Reference services

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  • New Concepts in Digital Referenceby R. David Lankes

    Morgan & Claypool Publishers 2009; US$ 25.00

    Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it... more...

  • Cooperative Referenceby Linda S Katz

    Taylor and Francis 2012; US$ 65.95

    Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other... more...

  • Assessing Reference and User Services in a Digital Ageby Eric Novotny

    Taylor and Francis 2013; US$ 40.95

    Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The... more...

  • Libraries Without Walls 5by Peter Brophy; Shelagh Fisher; Jenny Craven

    Facet Publishing 2004; US$ 74.95

    The delivery of library services to users based at a distance from the physical library is a topic of growing interest around the world. To address the issue, this book brings together the papers from the fifth Libraries Without Walls Conference. more...

  • Libraries Without Walls 6by Peter Brophy; Jenny Craven; Margaret Markland

    Facet Publishing 2006; US$ 84.95

    From their beginnings in 1995, the Libraries Without Walls conferences have made a major change in the practice of librarianship. Drawn from the sixth Libraries Without Walls Conference, this book aims at assisting educational specialists and course developers in increasing their understanding of importance of information in the learning process. more...

  • Supporting Research Studentsby Barbara Allan

    Facet Publishing 2009; US$ 84.95

    Offers guidance to enable library and information science professionals to support the specialist needs of research students effectively. This book covers such key areas as: research and the research process; the research student's experience; research skills training; introduction to research communities; and, professional development. more...

  • Reference Librarianshipby Peter Sprenkle; Charles R Anderson

    Taylor and Francis 2013; US$ 36.95

    A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the “trenches” at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction—no matter how mundane or absurd—to... more...

  • Digital versus Non-Digital Referenceby Linda S Katz

    Taylor and Francis 2013; US$ 49.95

    Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of librarian.net and the hippest... more...

  • The Reference Collectionby Linda S Katz

    Taylor and Francis 2013; US$ 48.95

    Stay up-to-date with the growing amount of reference resources available online How important is the World Wide Web to information retrieval and communication? Important enough that information professionals have seen students exit from their libraries en masse when Internet service was lost. Internet providers dominate the indexing and abstracting... more...

  • Engaging First-Year Students in Meaningful Library Researchby Molly Flaspohler

    Elsevier Science 2011; US$ 80.00

    Aimed at teaching professionals working with first-year students at institutions of higher learning, this book provides practical advice and specific strategies for integrating contemporary information literacy competencies into courses intended for novice researchers. The book has two main goals - to discuss the necessity and value of incorporating... more...