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Decision-Making & Problem Solving

Most popular at the top

  • Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environmentby Lawrence Polsky; Antoine Gerschel

    McGraw-Hill Education 2011; US$ 13.00

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and... more...

  • Creative Confidenceby Tom Kelley; David Kelley

    The Crown Publishing Group 2013; US$ 32.00

    IDEO founder and Stanford d.school creator David Kelley and his brother Tom Kelley, IDEO partner and the author of the bestselli ng The Art of Innovation , have written a powerful and compelling book on unleashing the creativity that lies within each and every one of us. Too often, companies and individuals assume that creativity and innovation... more...

  • The Six Sigma Handbook, Fourth Editionby Thomas Pyzdek; Paul A. Keller

    McGraw-Hill Education 2014; US$ 99.00

    The most complete, current guide to Six Sigma “Best practices in Six Sigma are continuously evolving, just as Six Sigma itself evolved from earlier best practices in quality improvement. …This fourth edition...(features) expanded materials on innovation, strategic development, Lean, and constraint management. …You’ll notice many references to free... more...

  • Decision-Making on Mega-Projectsby H. Priemus; B. van Wee; B. Flyvbjerg

    Edward Elgar Publishing 2008; US$ 40.00

    ‘Building on the seminal work of Bent Flyvbjerg, this book is a collection of expert contributions that will prove essential to anyone wanting to understand why mega-projects go wrong and how they can be made to work better.’ – Professor Sir Peter Hall, University College London, UK ‘This book offers a refreshing and fascinating look at mega-projects... more...

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Editionby Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler

    McGraw-Hill Education 2011; US$ 20.00

    The New York Times and Washington Post bestseller that changed the way millions communicate “[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from... more...

  • Solving Problems with Design Thinkingby Jeanne Liedtka; Andrew King; Kevin Bennett

    Columbia University Press 2013; US$ 28.99

    Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully... more...

  • Visual Intelligenceby Amy E. Herman

    Houghton Mifflin Harcourt 2016; US$ 14.75

    An engrossing, eye-opening guide to seeing—and communicating—more clearly, from the groundbreaking course that helps FBI agents, cops, CEOs, military Special Forces, ER docs, and others save money, reputations, and lives. Please note: this ebook contains full-color art reproductions and photographs, and color is at times essential to the observation... more...

  • Think!by Michael R. LeGault

    Threshold Editions 2006; US$ 9.99

    This isn't the time to Blink. It's time to THINK! -- before it's too late. Outraged by the downward spiral of American intellect and culture, Michael R. LeGault offers the flip side of Malcolm Gladwell's bestselling phenomenon, Blink, which theorized that our best decision-making is done on impulse, without factual knowledge or critical... more...

  • Creativity & Problem Solving (The Brian Tracy Success Library)by Brian Tracy

    AMACOM 2014; US$ 4.95

    There’s a direct link between creativity and career success, and so the businessperson who generates more ideas on a daily basis is the one most likely to move ahead! As one of the world’s premiere success experts, Brian Tracy knows that creativity can be developed with practice and a few helpful tools. In Creativity & Problem Solving, Tracy reveals... more...

  • Predictably Irrational, Revised and Expanded Editionby Dan Ariely

    HarperCollins 2009; US$ 12.79

    "A marvelous book… thought provoking and highly entertaining." —Jerome Groopman, New York Times bestselling author of How Doctors Think "Ariely not only gives us a great read; he also makes us much wiser." —George Akerlof, 2001 Nobel Laureate in Economics "Revolutionary." — New York Times Book Review Why do our headaches persist... more...