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Retailing

  • Plunkett's Retail Industry Almanac 2018by Jack W. Plunkett

    Plunkett Research Ltd. 2017; US$ 379.99

    A complete market research guide to the retailing industry - a tool for strategic planning, competitive intelligence, employment searches or financial research. Features our famous chain stores trends analysis, bricks and clicks, statistical tables and a glossary. Includes profiles of the world’s 500 top retail firms, containing addresses, phone... more...

  • Abraham and Strausby Michael J. Lisicky

    Arcadia Publishing Inc. 2017; US$ 12.99

    Along with the Dodgers and Prospect Park, Abraham & Straus was a legendary piece of Brooklyn's history and identity. From Abraham Abraham's modest store of 1865, A&S developed into one of America's largest department stores. It eventually became a charter member of the powerful Federated Department Stores Corporation in 1929. Known for unparalleled... more...

  • Rising Consumer Materialismby Afia Khalid; Faisal Qadeer

    Taylor and Francis 2017; US$ 19.95

    Rising Consumer Materialism presents a theoretical advancement of materialism research. It identifies eight areas of a consumer's life that are inter-disciplinary and of prime importance towards promoting happy and rewarding lifestyles. This study examines the pre-planned purchase process as the primary step towards satisfactory consumption. The... more...

  • Retail's Seismic Shiftby Michael Dart; Robin Lewis

    St. Martin's Press 2017; US$ 18.89

    For one hundred years, retail was designed for the car—buildings and malls to travel to . Now it is designed for the mobile smart device—for consumers to travel with . In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless... more...

  • Kraussby Edward J. Branley

    Arcadia Publishing Inc. 2017; US$ 12.99

    For almost one hundred years, generations of New Orleans shoppers flocked to Krauss. The Canal Street store was hailed for its vast merchandise selection and quality customer service. In its early days, it sold lace and fabric to the ladies of the notorious red-light district of Storyville. The store's renowned lunch counter, Eddie's at Krauss, served... more...

  • The Nordstrom Way to Customer Experience Excellenceby Robert Spector; breAnne O. Reeves

    Wiley 2017; US$ 22.00 US$ 19.50

    "Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential... more...

  • Lean Customer Developmentby Cindy Alvarez

    O'Reilly Media 2017; US$ 19.99

    How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research—before you waste months and millions on a product or service that no one needs or wants. With a combination of open-ended interviewing and fast and flexible research techniques,... more...

  • There Are No Overachieversby Brian Biro

    Transworld 2017; US$ 14.09

    In an inspiring new book, management consultant and world-renowned speaking guru Brian Biro describes how each and every one of us can seize and act upon the Windows of Opportunity that we encounter to transform our lives. In There Are No Overachievers , Brian Biro distils a lifetime of motivational lessons on how to be more energized and passionate... more...

  • Famous Brand Names and Their Originsby Kathy Martin

    Pen and Sword 2016; US$ 14.37

    Many brands, including Boots, Hoover and Kelloggs, were named after their founders whilst others have less obvious origins; for instance, did you know that Velcro comes from velours and crochet, the French words for ‘velvet’ and ‘hook’? This entertaining book by Kathy Martin explores the stories behind the brands, their names and their founders. Bursting... more...

  • Plunkett's Retail Industry Almanac 2017by Jack W. Plunkett

    Plunkett Research Ltd. 2016; US$ 349.99

    Plunkett'S Retail Industry Almanac 2017 Key Findings: &Bull;Plunkett Research Lists Top 500 Companies in Retail and Names the Top Trends Changing the Industry for the Mid Term. Key Features: &Bull;Industry Trends Analysis, Market Data and Competitive Intelligence &Bull;Market Forecasts and Industry Statistics &Bull;Industry Associations and... more...